PAIA Manual & POPIA Rights

Particulars of the body

• Entity: TODO — Registered entity (Pty) Ltd
• Registration number: TODO
• Trading name: Dr Prince Makaulule Inc.
• Information Officer: Dr Prince Makaulule
• Email: reception@drmakaulule.co.za
• Telephone: TODO — practice number

Guide by the Information Regulator

A guide on how to use PAIA is available from the Information Regulator (South Africa), Blackwood Street, Arcadia, Pretoria, or at inforegulator.org.za.

Records held

• Patient clinical records and correspondence.
• Accounting, billing and medical-scheme records.
• Statutory records required by the Companies Act, the Income Tax Act and the HPCSA.
• Employment and service-provider records.

How to request a record

Requests must be made on the prescribed PAIA form and delivered to the Information Officer at the email address above. The request must identify the record sought, the right you seek to exercise, and the form of access required. A response will be provided within 30 days, extendable in the circumstances allowed by PAIA.

Grounds for refusal

Access may be refused where PAIA requires or permits it, including to protect the privacy of a third party, medical records where disclosure would be harmful, legally privileged material, and confidential commercial information.

Your POPIA rights

• Access to the personal information we hold about you.
• Correction or deletion of inaccurate, irrelevant or outdated information.
• Objection to processing on reasonable grounds.
• Complaint to the Information Regulator at complaints.IR@justice.gov.za.